Privacy Policy

Last Revised: August 2026

Thank you for choosing Leawood Medical Center PA dba Leawood Total Wellness (“Leawood Total Wellness,” “we,” “us,” or “our”).

We are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit https://leawoodtotalwellness.com, use our online forms, communicate with us, or engage with our services.

If you have questions or concerns regarding this Privacy Policy or our data practices, please contact us at info@leawoodtotalwellness.com.

1. Information We Collect

Personal Information You Provide

We may collect personal information that you voluntarily provide when you:

  • Submit a form on our website
  • Request information
  • Schedule or coordinate an appointment
  • Subscribe to email communications
  • Opt in to SMS communications
  • Contact us by phone, email, text message, or another communication method
  • Purchase or request services

Information you provide may include:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Date of birth
  • Appointment information
  • Contact and communication preferences
  • Payment information
  • Information you voluntarily provide in connection with an inquiry or requested service

Payment Information

Payments may be processed through third-party payment processors.

Leawood Total Wellness does not store or retain full credit or debit card numbers when payments are processed through these providers. Payment information is handled by the applicable payment processor according to its security and data-handling requirements.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

  • IP address
  • Browser type
  • Device information
  • Approximate location
  • Pages visited
  • Time spent on the website
  • Website usage and interaction data
  • Cookies and similar technologies
  • Analytics information

We use this information to maintain website security, improve website performance, understand how visitors interact with our services, and improve the user experience.

2. How We Use Your Information

We may use personal information to:

  • Respond to inquiries
  • Schedule and coordinate appointments
  • Provide requested services and customer support
  • Send appointment reminders and confirmations
  • Respond to user-initiated support requests
  • Provide help ticket or support request status updates
  • Provide necessary follow-up communications regarding a specific inquiry
  • Send email communications
  • Send SMS communications when you have opted in
  • Send marketing and promotional communications when you have provided appropriate consent
  • Process payments
  • Improve our website, services, communications, and patient experience
  • Monitor website performance and analytics
  • Conduct advertising and remarketing activities where permitted
  • Maintain security and prevent misuse
  • Comply with applicable legal and regulatory obligations

3. Medical and Health Information

Certain information you provide to Leawood Total Wellness may relate to your health, medical history, treatment, or healthcare services.

Health information is handled according to applicable privacy and security requirements. Where applicable, protected health information is maintained and transmitted using systems and practices intended to meet applicable HIPAA requirements.

Please note:

  • Website forms are not intended for medical emergencies.
  • Submitting a website form does not, by itself, establish a provider-patient relationship.
  • Medical advice, diagnosis, and treatment decisions are provided through appropriate interactions with licensed healthcare professionals.

If you are experiencing a medical emergency, seek immediate medical assistance rather than using a website form, email, or SMS message.

4. SMS Communications

If you provide your mobile phone number and opt in to receive SMS communications from Leawood Total Wellness, we may send messages according to the type of consent you provide.

Non-Marketing SMS Communications

Non-marketing messages may include:

  • Appointment reminders and confirmations
  • Appointment coordination
  • Direct responses to user-initiated support requests
  • Help ticket or support request status updates
  • Necessary follow-up communications regarding your specific inquiry

Marketing SMS Communications

If you separately consent to receive marketing communications, messages may include:

  • Promotional offers
  • Wellness updates and promotions
  • Service announcements, including information about new or available services

Consent to receive SMS messages is not a condition of purchase.

Message frequency may vary.

Message and data rates may apply according to your wireless carrier and service plan.

You may opt out at any time by replying STOP. For assistance, reply HELP or contact us at (913) 227-9150 or info@leawoodtotalwellness.com.

5. Mobile Information and SMS Data Sharing

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Leawood Total Wellness does not sell, rent, or disclose SMS opt-in information or SMS consent records to third parties or affiliates for their own marketing or promotional purposes.

Service providers that assist us in operating our messaging program may receive information only as necessary to provide those supporting services.

6. Sharing Your Information

We do not sell personal information.

We may share information with trusted service providers that perform services on our behalf, including providers involved in:

  • Payment processing
  • Website hosting and technology
  • Appointment and practice management
  • Customer support
  • Email communications
  • SMS and communications infrastructure
  • Analytics
  • Advertising services

These service providers may access information only as necessary to perform services on our behalf and are expected to handle that information appropriately.

Notwithstanding the general information-sharing practices described above, mobile information and text messaging originator opt-in data and consent are subject to the restrictions described in Section 5 and are not shared with third parties or affiliates for marketing or promotional purposes.

We may also disclose information:

  • When required or permitted by law
  • In response to lawful requests from governmental or regulatory authorities
  • To enforce our agreements or protect our legal rights
  • To protect the safety, rights, or property of Leawood Total Wellness, our patients, users, or others
  • With your authorization or consent

7. Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to:

  • Improve website functionality
  • Remember preferences
  • Understand website usage
  • Monitor website performance
  • Measure advertising effectiveness
  • Support advertising and remarketing activities

These technologies may include services such as Google Analytics and Meta advertising tools.

You may manage cookies through your browser settings and other available privacy controls. Disabling certain cookies may affect website functionality.

SMS opt-in data and consent are not provided to advertising platforms for marketing or promotional purposes.

8. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Provide requested services
  • Fulfill the purposes described in this Privacy Policy
  • Maintain appropriate business and healthcare records
  • Comply with applicable legal and regulatory requirements
  • Resolve disputes
  • Enforce agreements

When information is no longer required, it may be deleted, de-identified, or otherwise disposed of according to applicable requirements and our data-retention practices.

9. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage is completely secure. We therefore cannot guarantee the absolute security of information transmitted electronically or maintained within information systems.

10. Information from Minors

Our website and services are generally intended for individuals 18 years of age or older.

We do not knowingly collect personal information from children under 18 through our general website marketing or communication services.

If you believe a minor has provided personal information to us inappropriately, please contact info@leawoodtotalwellness.com so that we can review and address the matter.

11. Your Privacy Rights and Choices

Depending on applicable law and the type of information involved, you may have rights regarding personal information we maintain about you.

You may request to:

  • Access certain personal information
  • Obtain a copy of certain personal information
  • Update or correct inaccurate information
  • Request deletion of certain information, subject to applicable record-retention, healthcare, legal, and regulatory obligations
  • Opt out of marketing emails
  • Opt out of marketing SMS communications
  • Withdraw previously provided marketing consent

To submit a privacy request, contact us at info@leawoodtotalwellness.com.

We will review and respond to requests as required by applicable law.

Residents of certain states, including California, may have additional privacy rights under applicable state law.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technologies, business practices, or legal requirements.

Changes will be reflected by an updated Last Revised date on this page.

We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have questions about this Privacy Policy or how Leawood Total Wellness handles personal information, please contact:

Leawood Medical Center PA dba Leawood Total Wellness

11709 Roe Ave., Ste. B
Leawood, KS 66211

Phone: (913) 227-9150
Email: info@leawoodtotalwellness.com

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