Privacy Policy
Privacy Policy
Last Revised: January 2026
Thank you for choosing to be part of our community at Leawood Total Wellness (“Leawood Total Wellness,” “we,” “us,” or “our”). We are committed to protecting your personal information and respecting your privacy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://leawoodtotalwellness.com, use our online forms, communicate with us, or engage with our services.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@leawoodtotalwellness.com.
1. Information We Collect
Personal Information You Provide
We collect personal information that you voluntarily provide when you:
- Submit a form on our website
- Request information or schedule an appointment
- Subscribe to emails or text communications
- Contact us by phone, email, or message
This may include:
- Name
- Email Address
- Phone Number
- Mailing Address
- Appointment Details
- Contact Preferences
Payment Information
Payments are processed through secure, third-party payment processors. Leawood Total Wellness does not store or retain full credit or debit card numbers. Payment information is handled in accordance with industry-standard security and PCI-compliance requirements.
Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
- IP Address
- Browser Type and Device Information
- Approximate Location
- Pages Visited and Time Spent on the Site
- Website Usage Data
- Cookies and Tracking Technologies
- Analytics Information
This data helps us maintain website security, improve performance, and understand how visitors interact with our content.
2. How We Use Your Information
We use your information to:
- Respond to inquiries and schedule appointments
- Provide requested services and customer support
- Appointment scheduling and confirmations
- Send SMS notifications and appointment reminders
- Send email communications
- Send marketing and promotional communications (with opt-out available)
- Improve our website, services, and patient experience
- Monitor website performance and analytics
- Run advertising and remarketing campaigns
- Comply with legal and regulatory obligations
3. Medical Information & HIPAA
Any health-related information shared through website forms or communications is handled responsibly and, where applicable, within HIPAA-compliant systems.
Please note:
- Website forms are not intended for medical emergencies
- Submitting a form does not establish a provider-patient relationship
- Medical advice, diagnosis, and treatment decisions occur only during in-person or virtual appointments with a licensed provider
4. SMS Communications and Mobile Information
If you provide your mobile phone number and opt in to receive text messages from Leawood Total Wellness, we may send appointment reminders, scheduling updates, wellness information, and promotional communications.
Message frequency may vary based on your interaction with our services.
Message and data rates may apply according to your mobile carrier plan.
You may opt out of SMS communications at any time by replying STOP. For assistance, reply HELP or contact us directly.
Mobile Data Sharing
Mobile information will not be shared, sold, rented, or transferred to third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties except as necessary to provide messaging services.
5. Sharing Your Information
We do not sell your personal information.
We may share information with trusted third-party service providers who assist with:
- Payment processing
- Website hosting
- Email and text communications
- Advertising and analytics
These providers are contractually required to protect your information and use it only for authorized purposes.
We may also disclose information when required by law or to protect the rights, safety, or property of Leawood Total Wellness or others.
6. Cookies & Tracking Technologies
Our website uses cookies and analytics technologies to improve user experience, monitor website performance, and understand visitor behavior.
We may also use cookies, pixels, and similar tracking tools for analytics and advertising purposes, including platforms such as Google Analytics and Meta Ads.
Cookies help us recognize returning visitors, analyze traffic patterns, and improve website functionality.
You may manage cookie preferences through your browser settings. Disabling cookies may affect certain site features.
7. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.
When information is no longer needed, it is securely deleted or anonymized.
8. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
9. Information from Minors
Our services and website are intended for individuals 18 years of age or older. We do not knowingly collect personal information from children under 18.
If you believe a minor has provided personal information, please contact us at info@leawoodtotalwellness.com, and we will promptly address the issue.
10. Your Privacy Rights
Users may request access to, correction of, or deletion of their personal information by contacting us.
You may also request to:
- Access your personal information
- Update or correct your information
- Request deletion of your information
To exercise these rights, contact us at info@leawoodtotalwellness.com. We will respond within a reasonable timeframe as required by law.
California residents may have additional rights under the California Consumer Privacy Act (CCPA).
11. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be reflected by an updated "Last Revised" date. We encourage you to review this policy regularly.
12. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
Leawood Total Wellness
11709 Roe Ave. Ste. B.
Leawood, KS 66211
Phone: 913-227-9150